Privacy Policy

1. Introduction

AKILI EDU INTERNATIONAL LIMITED ("we", "us", "our") operates the Akili Edu learning platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

We are committed to protecting your privacy and handling your data responsibly. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide:

• Account Information: Name, email address, and password when you create an account
• Profile Information: Date of birth, grade level, and other profile details you choose to provide
• Subscription Information: Subscription plans, payment details, and transaction history
• Learning Data: Lesson progress, quiz results, bookmarks, and study history
• Communication Data: Any messages, inquiries, or feedback you send us

2.2 Information Collected Automatically:

• Device Information: Browser type, operating system, device type, and screen resolution
• Usage Data: Pages visited, time spent on lessons, features used, and navigation patterns
• IP Address: For fraud prevention, security purposes, and geographic location
• Cookies: See Section 7 for details on our cookie usage
• Performance Data: Error logs, crash reports, and performance metrics

3. How We Use Your Information

We use your personal information to:

• Provide Services: Deliver lessons, track progress, manage subscriptions, and personalize your learning experience
• Process Payments: Handle subscription payments securely through our payment processor (Stripe)
• Customer Support: Respond to inquiries, resolve issues, and provide assistance
• Fraud Prevention: Protect against unauthorized access, transactions, and abuse
• Service Improvement: Analyze usage patterns to improve our platform, content, and user experience
• Communication: Send important updates about your account, subscription, or our services (transactional emails)
• Legal Compliance: Comply with legal obligations and protect our rights

We do not use your information for marketing purposes unless you explicitly opt-in.

4. Information Sharing

We do not sell your personal information. We may share your data with:

• Payment Processor (Stripe): To process your subscription payments securely. Stripe's privacy policy applies to data they collect.
• Cloud Service Providers: To host and operate our platform (e.g., Firebase, Google Cloud Platform)
• Analytics Services: To understand how users interact with our platform (e.g., Google Analytics, Firebase Analytics)
• Email Service Providers: To deliver transactional emails and account notifications
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or sale of assets

5. Data Security

We implement appropriate security measures to protect your information:

• All data transmission is encrypted using SSL/TLS (HTTPS)
• Payment card details are handled entirely by Stripe - we never see or store your card numbers
• Access to personal data is restricted to authorized personnel only
• Regular security assessments and monitoring
• Secure authentication and password hashing

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Account records are typically retained while your account is active and for a reasonable period after account closure. Subscription and payment records are typically retained for 7 years for accounting and legal purposes. You may request deletion of your data at any time (see Section 8).

7. Cookies and Tracking

7.1 Essential Cookies:

Required for the website to function properly, including authentication, session management, and security.

7.2 Analytics:

We may use analytics services (such as Google Analytics and Firebase Analytics) to understand how visitors use our site. This data is aggregated and anonymized.

7.3 Your Choices:

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Portability: Request your data in a machine-readable format
• Objection: Object to processing of your data for certain purposes
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, contact us at support@akiliedu.com. We will respond within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United Kingdom and the United States, where privacy laws may differ. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our platform is intended for use by students and educators. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13 without proper consent, please contact us immediately at support@akiliedu.com.

11. Third-Party Links

Our website may contain links to third-party websites, including the Akili Edu Store. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy regularly. Significant changes will be communicated via email or through notifications on our platform.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: